We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello.
How can i change email texts? They have no sense.
I paste some of them:
Has programado con éxito Reserva parque de aventura entrada en Parque de aventura -. Te esperamos en a 17 octubre, 2021 10:30.
(we wait for you "at" "in" (date)
Hi, Ángel,
Thank you for choosing Amelia.
The email notification templates can be changed on the Amelia -> Notifications page.
If, for some reason, you cannot change the templates, please make sure that any language and grammar check add-ons like Grammarly are disabled on your browser since they are conflicting with Amelia.
Also, please note that you should save changed templates one by one, not all at once.
Hope that will help.
Best Regards.