We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Is there a way to create a customers panel that doesn't require customers to log in every time? I know that you can map customers to WordPress users, but that is often very time-consuming if I have to do it for each customer after they register. Is there a way for them to access the panel automatically whenever they're logged in to their WordPress account? Thanks.
Hi, Anne,
Thank you for choosing Amelia.
Basically, Customers stay logged in for 30 days by default, so if they access the Panel quite often, then they don't have to re-log in every time.
Also, you can disable the password for logging in, and then they will be able to access the Customer panel with a token that will be sent out after each booking:
Hope that will help.
Best Regards.