Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2889693
Bug back office calendar view
Closed

Comments

  • Elodie started the conversation
    October 7, 2021 at 5:14pm

    Hello,

    In the back office some days are not displayed when you choose to display is  as weeks, days or timeline.

    I have 3 events a week (Monday, Thursday and Friday).
    All the days are visible for the "Month" and "List" display but the Fridays disappear for the "Week", "Day" and "Timeline" view.

    The problem is that the display stops at 4:30 p.m. and my event start at 17:30 p.m.

    Regards,
    Elodie

  • [deleted] replied
    October 8, 2021 at 12:52pm

    Hi Elodie,

    thank you for reaching out to us!smile.png

    This will be tested again, as I could not replicate the exact issue during my testing (I'm able to see all of the bookings normally with each time setting) just please let me know if you have the latest version of Amelia 4.2.


  • Elodie replied
    October 14, 2021 at 12:37pm

    Hi Ivana,

    I'm Christophe, Elodie's web designer.

    Yes the plugin is up to date. I confirm that it is version 4.2.

    Regards,
    Christophe

  • [deleted] replied
    October 19, 2021 at 8:42am

    Hi Christophe!

    Thank you for reaching outsmile.pngI apologize for the later response; please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here just check PRIVATE Reply so nobody can see them except us.