As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay
  Public Ticket #2889666
There is a bug in the notfication section
Closed

Comments

  • Rahel Biehlig started the conversation

    Hello URGENT!

    All of my notifications where deleted. When I change one notification, then it gets deleted again after saving.

    Please, I need to have this fixed asap!!

  • [deleted] replied

    Hi, Rahel,

    Sorry to hear that you faced this issue.

    This issue usually occurs when there's Grammarly or any other language tool installed on the site or browser. So, if you have some similar add-on, please disable it. It should resolve the issue.

    If that doesn't help (but that should), please provide us with a temporary WP Admin login for further investigation. You can post credentials in a private reply under this ticket. 

    Looking forward to hearing from you. 

  •   Rahel Biehlig replied privately
  •   [deleted] replied privately
  •   Rahel Biehlig replied privately
  •   [deleted] replied privately