We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hey
I am currently studying the free version to see that it covers what we need before we purchase the pro version.
I am looking for a good introduction video tutorial to the Amelia plugin.
Which goes through the setup. I found this getting started documentation:
https://wpamelia.com/quickstart
I also checked out the demo here: https://wpamelia.com/demos/
Compared backed of the demo to the backend of what I see in the plugin.
By default I do not see the Employees WP sidebar menu section. (I added a screenshot) I assume that somewhere in the Settings screen I can activate Employees.
In this exploration phase... What I find difficult is that it is hard to follow the quickstart guide to get going for adding a booking in relation to appraisal of houses and user selecting office and appraiser they would like to contact.
Thanks!
Ps
Get me going and if I find Amelia plugin functionality as good as the UI/UX looks and feels than I will also very likely create a video tutorial for it.
Hi Paal
Thank you for reaching out to us.
Can you please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hi Blazenka
I will go ahead and install: https://wordpress.org/plugins/temporary-login-without-password/ and give you a login link in a private comment.
Hi
Please delete this thread. As I recreated the dev site and have purchased the Pro version. I am going through the quickstart and will add a thread for adjustments needed there.
Hi Paal,
thank you for the kind reply; we will move the thread to another ticket then if you need further assistance, then! Thank you for letting us know.
Hi
I already made a new through for the Quick start guide.
I opened a thread here
https://tmsplugins.ticksy.com/ticket/2892014/
which I named Quickstart guide adjustments.
---> Lets close this thread. <---
I see, Paal; thank you!
If you have any further questions or issues unrelated to that thread, please feel free to open a new ticket, and we'll gladly help.