We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2889470
template override
Closed

Comments

  • Anthony started the conversation
    October 7, 2021 at 12:52pm

    Hi,

    is it possible to override template file of the plugin (search view, catalog view...) and how.

    I would like to display more details about services on the search view and to put a link to the page of the service.

    I'd like to add a service capacity filter in the search too.

    Is it possible to add a filter on the catalog page?

    Thanks a lot for your answer

    Best regards

    Anthony

  • [deleted] replied
    October 8, 2021 at 10:02am

    Hi, Anthony,

    Thank you for reaching out to us.

    If you want to change the whole  Amelia UI (not just to hide some fields or change the booking form colors), then that probably can be achieved with custom work. However, our developers are very busy at the moment, so they won't be having the time for custom work in the near future.

    But we can recommend these services for customization:

    https://codeable.io/?ref=l1TW1

    https://wpkraken.io/?tms-plugins

    They do work with Amelia, so you can contact them if you consider customization as a possible solution.

    Best Regards. 

  • Anthony replied
    October 11, 2021 at 7:32am

    Hi Liza,

    thank you for your answer. Actually I'm a developper a so I prefer to do the custom dev by myself but I can't see any developper oriented documentation.

    Don't you want other dev to have fun with your plugin? :-)

    Your plugin is absolutely great in the admin area but need some improvements in the front for my use.

    Best regards

    Anthony


  • [deleted] replied
    October 12, 2021 at 9:35pm

    Anthony,

    Haha, I see!

    Well, unfortunately, this is our company's policy: not to share the source code (cannot tell you why exactly but I believe these rules are meant to protect Amelia). 

    Sorry for disappointing you.

    Please let us know if you have any further questions.

    Best Regards.