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  Public Ticket #2889093
50 minute appointments
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  • Abby started the conversation

    Hi,

    Our appointments are 50 minutes long but I can't seem to add this duration in the 'Default Time Slot Step' within General Settings. It only gives me options for 45mins or 1 hour. How can I do this?

    Many thanks,

    Abby

  • Abby replied

    Sorry, don't worry. It was simple afterall, I had just misunderstood the 'Time Slot Step' field!

  • [deleted] replied

    Hi Abby!

    Thank you for reaching out to ussmile.png

    I'm glad you found the setting; also, when you change time slot step to 50 and then change service duration to 50, you can go back and change the slot step to a different time again if you need to.

    If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.