As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi,
Our appointments are 50 minutes long but I can't seem to add this duration in the 'Default Time Slot Step' within General Settings. It only gives me options for 45mins or 1 hour. How can I do this?
Many thanks,
Abby
Sorry, don't worry. It was simple afterall, I had just misunderstood the 'Time Slot Step' field!
Hi Abby!
Thank you for reaching out to us
I'm glad you found the setting; also, when you change time slot step to 50 and then change service duration to 50, you can go back and change the slot step to a different time again if you need to.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.