As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi,
The numbers in Amelia’s dashboard next payment says $59 and Amelia’s website payment says JP¥6,704 seem to differ.
Please tell me why the price is different for those.
Hi Yuri
Thank you for reaching out to us.
As indicated on our website, if you are from a country where VAT or GST applies, a VAT/GST charge will be added to the transaction:
If you are eligible for tax refund, you can reach out to our reseller, Paddle, via this form, and they'll see to it that the VAT charge is refunded.