As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay
  Public Ticket #2888016
Unable to install
Closed

Comments

  • Gideon started the conversation

    Per previous instructions, I deleted my original version of Amelia and downloaded the new version. I am unable to install it. I keep getting an error message "the link you have followed has expired." I tries the workarounds described on your webpage https://tmsplugins.ticksy.com/article/15699/and it didn't seem to help.

  • [deleted] replied

    Hi again, Gideon,

    That should work with the solution that I provided under the other ticket that you have. Please take a look.  

    Best Regards.