We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, I'm trying to create an event that will ast from 8pm on Novmber 6th til 11am on November 7th.
11am is greyed out because it is before 8pm... even though it ends on the next day. This is the only thing stopping me from buying this plugin.
Is this something you're looking to fix for the future?
Thanks.
Hi Jack,
thank you for reaching out to us
Yes, Events that span over several days need to have their start time before their end time. Another solution is creating these days separately in one Event, via Add Date button, however, each day would still need a start and end time.
I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.