We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, I have enabled the on-site payment option on the back end to allow for the option of cash or online payment via credit card.
However, it is still only showing a credit card option on the front end. Is there something else that needs to be enabled to push this through?
Thanks, Kelly
Hi Kelly,
thank you for reaching out to us
Have you done this in Amelia > Settings > Payments only? If so, please also open each service in Amelia > Services, go to Settings > Payments > and enable it there as well.