Hi, I am not able to customize the label name and display field under the "Event List Booking Form". I can change it in the dashboard and the settings are saved. However, the form doesn't change in frontend and the label is still the original.
Please check if Load VUE option is on in that same window (Amelia > Customization), and make sure that you have Reset your customization and Saved, before changing the label and the palete.
If that still does not work, please provide me a temporary WP-admin (administrator) user for your website where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here because this ticket is private and nobody can see them except us.
Hi, I am not able to customize the label name and display field under the "Event List Booking Form". I can change it in the dashboard and the settings are saved. However, the form doesn't change in frontend and the label is still the original.
Is it a bug? My current version is already 4.2
Hi Karen,
thank you for reaching out to us
Please check if Load VUE option is on in that same window (Amelia > Customization), and make sure that you have Reset your customization and Saved, before changing the label and the palete.
If that still does not work, please provide me a temporary WP-admin (administrator) user for your website where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here because this ticket is private and nobody can see them except us.
I found that the issue is only in calendar booking. However, when I try to book in event simple listing and it works with my customization.
Hi Karen,
thank you for letting us know; if you would like us to check calendar booking form customization please contact us.
Thanks for reply. Please let me know how to customize the calendar?
How do I disable the Last Name field on calendar booking?
Hi Karen!
Thank you for contacting back
Calendar can be customized in Amelia > Customization; if any issues occur please let me know, and send us a temporary admin.
Last name cannot be removed, I'm afraid as it's one of the mandatory fields required for the booking to be processed.
Thanks! How to set the calendar with starting on Sunday?
Hi Karen
You can change this in WordPress > Settings:
All of the settings available there, like time zone, time and date formats, etc. will influence Amelia.