As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I stopped using this plugin a while ago but got charged for the plugin on 29th September, I request the team to cancel all my TMS plugins and please initiate a refund for this one as this is of no use to me.
Thank you!
Hi Vedant
Thank you for reaching out to us.
Unfortunately we are not able to issue a refund after the 15 day money back guarantee has passed.
To cancel your subscriptions please log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plugin, then navigate to Purchases/wpDataTables, and you will see the "Cancel subscription" button.
If you don't see it, and you're using a screen with width lower than 1600px, you will need to scroll through that screen horizontally to see the button.