Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2885922
Selected image not being updated from event yo event
Closed

Comments

  • Marco Jimenez started the conversation
    October 2, 2021 at 10:49pm

    Hi, 

    I created an events calendar in my website. My problem is that, when users go into the description of an event, and then, they go to a different one, the selected imagen (the big one) still shows the last they saw in the previous event. Do you have a solution for this issue? Thanks in advance.

  • [deleted] replied
    October 5, 2021 at 12:35pm

    Hi, Marco,

    Sorry for the delayed response.

    I tested the booking page on your site and I didn't find any Errors.

    Could you please disable the "Use already loaded VUE" option on the Amelia -> Customize page, clear the site cache and exclude pages with Amelia from caching plugin settings? Since this issue seems to be related to caching. 

    If that doesn't help, please provide us with a temporary WP Admin login. You can post credentials under this ticket, just please don't forget to use private mode. 

    Best Regards.