Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2885544
event
Closed

Comments

  • Monika Meier started the conversation
    October 2, 2021 at 6:06am

    First issue:

    Why is it not possible to define a "minimum allowed spot" if I create an event?

    The event should only be held if at least (minimum allowed spot) people have registered.

    Is there another way to do this?


    Second issue:

    Same staff can be booked twice at the same time once under appointment and events. The system does not recognize nor give a warning. This should not be possible because this leads to overbooking of the same staff.


    Third issue:

    Where can buffer time be set in events? This is possible to set in each service.


    It seems as "events" and "appointments" do not synchronize and are independent of each other.

    Please confirm if this is the case. If not how can we change? Otherwise,  module "events" is of no use for us!


    Thank You

     

  • [deleted] replied
    October 4, 2021 at 8:51am

    Hi Monika,

    thank you for reaching out to ussmile.png

    I'm afraid that Events only have Maximum Capacity setting at the moment.

    Have you assigned this employee under both Services, and Events? Or you have assigned them to two different Events happening at the same time? Please advise.

    Buffer time is currently not available in Events, as all times can be set up separately, and there is no employee schedule. Services and Events are fully separate, however, having an Event on a certain day should override your employee's availability for that day.