We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2885493
Cannot Customise Payment Gatewaystripe Gateway
Closed

Comments

  • Ash started the conversation
    October 2, 2021 at 12:51am

    When using the Stripe payment gateway, there are a few things which I'm not sure I have set up right or might be a bug/feature request.

    • Card details entry box always has a white background, seems like I am unable to customise, is it possible to theme the input box like the others?
    • Options show "On Site" and "Stripe" - is it possible to change the buttons to "Cash" and "Card" or something along those lines with different icons? Again there is no option for customisation, which I can see.

    Thank you

  • [deleted] replied
    October 4, 2021 at 2:50pm

    Hi Ash,

    thank you for reaching out to ussmile.png

    - This is a part of Stripe and not Amelia directly, so I'm afraid we are unable to customize it from Amelia's design options. 

    - You can change the labels using POEDIT or Loco Translate easily. I suggest installing Loco Translate, since it's within WordPress and it has a simple UI.