Okay
  Public Ticket #2885388
Purchasing Within Portal
Closed

Comments

  • Matthew Bambrick started the conversation

    Can people purchase packages within their appointment portal, to select dates and pay for those dates selected

  • Matthew Bambrick replied

    My customers keep getting this error (see photo attached) when they try to buy another package or set of services


  • [deleted] replied

    Hi, Matthew,

    Sorry for the delayed response.

    1. I'm afraid, at the moment it's not possible to purchase packages from the Customer panel, only to book remaining Appointments from the purchased Packages.

    Packages can be purchased only on the booking form.

    2. This issue is related to some security settings on the site, most probably. Could you please clarify when Customers get this error? After they try to log in for the first time? Or maybe when they try to book Appointments being logged in as a WP user or as Amelia Customer?

    Looking forward to hearing from you. 

  • Matthew Bambrick replied

    My website admin i think has fixed the error although he would like to talk to someone about some of the API and documentation. This was happening to returning customers trying to purchase another package

  • [deleted] replied

    Matthew,

    Can your Admin send us the questions, so I will forward them to our developers?

    Best Regards.