Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Can people purchase packages within their appointment portal, to select dates and pay for those dates selected
My customers keep getting this error (see photo attached) when they try to buy another package or set of services
Hi, Matthew,
Sorry for the delayed response.
1. I'm afraid, at the moment it's not possible to purchase packages from the Customer panel, only to book remaining Appointments from the purchased Packages.
Packages can be purchased only on the booking form.
2. This issue is related to some security settings on the site, most probably. Could you please clarify when Customers get this error? After they try to log in for the first time? Or maybe when they try to book Appointments being logged in as a WP user or as Amelia Customer?
Looking forward to hearing from you.
My website admin i think has fixed the error although he would like to talk to someone about some of the API and documentation. This was happening to returning customers trying to purchase another package
Matthew,
Can your Admin send us the questions, so I will forward them to our developers?
Best Regards.