Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2885229
update to 4.2
Closed

Comments

  • Gideon started the conversation
    October 1, 2021 at 3:09pm

    Unable to download plugin update from link in email date 10-1-2021. After 5 tries it gives error "link expired

  • [deleted] replied
    October 3, 2021 at 11:44pm

    Hi, Gideon,

    Thank you for choosing Amelia.

    After the purchase, we sent you an email with credentials for the TMS Store, where you can access your purchase code and plugin anytime. So, you can log in to your TMS Store account and download the most recent version from there.

    Also, if you cannot download the file, it can be related to the browser security settings, so please try to use another browser.

    Hope that will help.

    Best Regards.

  • Gideon replied
    October 5, 2021 at 12:34am

    Hi Liza,
    I downloaded the plug-in, but when I tried to install it it gave me an error message saying "the link you have followed is expired." My subscription should be good until December 24.
    Thanks,
    Gideon

  •   [deleted] replied privately