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  Public Ticket #2885229
update to 4.2
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Comments

  • Gideon started the conversation

    Unable to download plugin update from link in email date 10-1-2021. After 5 tries it gives error "link expired

  • [deleted] replied

    Hi, Gideon,

    Thank you for choosing Amelia.

    After the purchase, we sent you an email with credentials for the TMS Store, where you can access your purchase code and plugin anytime. So, you can log in to your TMS Store account and download the most recent version from there.

    Also, if you cannot download the file, it can be related to the browser security settings, so please try to use another browser.

    Hope that will help.

    Best Regards.

  • Gideon replied

    Hi Liza,
    I downloaded the plug-in, but when I tried to install it it gave me an error message saying "the link you have followed is expired." My subscription should be good until December 24.
    Thanks,
    Gideon

  •   [deleted] replied privately