Okay
  Public Ticket #2885228
Refund asap please
Closed

Comments

  • revaz TAVZARASHVILI started the conversation

    Hi I purchased the pro packet 5-6 days ago.

    It did not meet needs for me at all. So I need refund as soon as possible.


    How can I make refund please heelp!

    Thanks

  • revaz TAVZARASHVILI replied

    Is there any update about the refund please

  • [deleted] replied

    Hi revaz

    Please log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plugin, then navigate to Purchases/wpDataTables, and if you're still within 15 days from purchase you will see the "Request Refund" button.

    6366610744.png

    If you don't see it, and you're using a screen with width lower than 1600px, you will need to scroll through that screen horizontally to see the button.

    After you submit a refund request, you will not receive any confirmation emails, but you will see that the button is grayed out:

    9137845838.png

    That means that the refund request is successfully submitted, and that you will receive your refund in 5 - 7 business days.