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Okay
  Public Ticket #2885154
Email Not Sending
Closed

Comments

  • Homeopathy started the conversation

    Hi,

    Good day. The Amelie plugin just suddenly not able to send emails. I've checked the notification settings and everything looks okay just the way we left it. Can't really tell if there's an issue with connectivity as there's no indicator for it. I've also tried sending email test and I get an error "Error: Email has not been sent" message. Any help fixing this is very much appreciated. :) 

    Thanks.

  • Homeopathy replied

    All good. Did a more through investigation and found out that it was some issue with the STMP.

    Please mark this ticket as closed.

    Thanks

  • [deleted] replied

    Hi, Erika,

    Thank you for choosing Amelia.

    And also thank you for letting us know that the issue was resolved.

    Please feel free to contact us if you have any other questions.

    Best Regards.