Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2885154
Email Not Sending
Closed

Comments

  • Homeopathy started the conversation
    October 1, 2021 at 1:27pm

    Hi,

    Good day. The Amelie plugin just suddenly not able to send emails. I've checked the notification settings and everything looks okay just the way we left it. Can't really tell if there's an issue with connectivity as there's no indicator for it. I've also tried sending email test and I get an error "Error: Email has not been sent" message. Any help fixing this is very much appreciated. :) 

    Thanks.

  • Homeopathy replied
    October 2, 2021 at 12:02pm

    All good. Did a more through investigation and found out that it was some issue with the STMP.

    Please mark this ticket as closed.

    Thanks

  • [deleted] replied
    October 3, 2021 at 9:57pm

    Hi, Erika,

    Thank you for choosing Amelia.

    And also thank you for letting us know that the issue was resolved.

    Please feel free to contact us if you have any other questions.

    Best Regards.