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  Public Ticket #2884967
Unable to log in SMS
Closed

Comments

  •  1
    Kwanghun Kim started the conversation

    Hi, 

    I can't log in Amelia SMS to recharge SMS. It doesn't work reset password and send recovery email. Please let me know how to solve it. 

    Thanks. 

  • [deleted] replied

    Hi, Kwanghun,

    Thank you for choosing Amelia.

    Could you please provide us with temporary WP Admin access and SMS account login, so we will look into the issue from the inside? You can post the credentials as a private reply to this ticket.

    We don't interfere with any data except for the plugin and, of course, we don't provide login details to a third party.

    Looking forward to hearing from you.