We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi Costis,
thank you for reaching out to us
When purchasing Amelia you get both; it depends on the personal preference of the business owner which option to use. For example, some clients have Employee schedules as priority due to a high number of employees, or their flexible schedules, so they opt for Services. Some clients have flexible staff, and times when staff isn't needed so they opt for Events.
For both, there is a Calendar option.
Another benefit of Services over Events is that Services have Categories.
Packages can currently only be made for Services, not for Events, I'm afraid.