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  Public Ticket #2883939
Amelia not syncing with google calendar
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  •  3
    Ramiro started the conversation

    I have connected google calendar with amelia but it's not syncing appointments correctly. In some cases, users can book appointments despite that the employee has blocked time in his/her google calendar. 

    What is rare is that this issue occurs with some time slots but not with others. 

    See attachments for an example: In this case, employee has blocked his google calendar for october 6, from 2 pm to 6 pm, but amelia is letting users to book appointments on that time slot. 

    The rest of the hours of that day are correctly hidden from amelia booking.


  • [deleted] replied

    Hi Ramiro,

    thank you for reaching out to ussmile.png

    Can you please go to Amelia > Settings > Integrations > Google and check if option Maximum Number Of Events Returned is set to maximum (2500)?

  •  3
    Ramiro replied

    Done!

    I'll let you know if the issue persists.

  • [deleted] replied

    Hi, Ramiro,

    I hope the issue was resolved.

    However, if you have any other questions, please feel free to contact us, and we will gladly respond to them as well.

    Best Regards.