I have connected google calendar with amelia but it's not syncing appointments correctly. In some cases, users can book appointments despite that the employee has blocked time in his/her google calendar.
What is rare is that this issue occurs with some time slots but not with others.
See attachments for an example: In this case, employee has blocked his google calendar for october 6, from 2 pm to 6 pm, but amelia is letting users to book appointments on that time slot.
The rest of the hours of that day are correctly hidden from amelia booking.
I have connected google calendar with amelia but it's not syncing appointments correctly. In some cases, users can book appointments despite that the employee has blocked time in his/her google calendar.
What is rare is that this issue occurs with some time slots but not with others.
See attachments for an example: In this case, employee has blocked his google calendar for october 6, from 2 pm to 6 pm, but amelia is letting users to book appointments on that time slot.
The rest of the hours of that day are correctly hidden from amelia booking.
Hi Ramiro,
thank you for reaching out to us
Can you please go to Amelia > Settings > Integrations > Google and check if option Maximum Number Of Events Returned is set to maximum (2500)?
Done!
I'll let you know if the issue persists.
Hi, Ramiro,
I hope the issue was resolved.
However, if you have any other questions, please feel free to contact us, and we will gladly respond to them as well.
Best Regards.