Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
I have connected google calendar with amelia but it's not syncing appointments correctly. In some cases, users can book appointments despite that the employee has blocked time in his/her google calendar.
What is rare is that this issue occurs with some time slots but not with others.
See attachments for an example: In this case, employee has blocked his google calendar for october 6, from 2 pm to 6 pm, but amelia is letting users to book appointments on that time slot.
The rest of the hours of that day are correctly hidden from amelia booking.
Hi Ramiro,
thank you for reaching out to us
Can you please go to Amelia > Settings > Integrations > Google and check if option Maximum Number Of Events Returned is set to maximum (2500)?
Done!
I'll let you know if the issue persists.
Hi, Ramiro,
I hope the issue was resolved.
However, if you have any other questions, please feel free to contact us, and we will gladly respond to them as well.
Best Regards.