Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Hello,
I am new to Amelia. I just installed it and set up my settings, services, etc. I then added PayPal as my default payment method. When I attempt to checkout, I get to the last summary page, but when I click the Confirm button, the PayPal popup window scrolls, disappears, and then I receive the following error message:
Sorry, there was an error processing your payment. Please try again later.
Can you tell me how best to proceed to fix this?
Thanks,
Jennifer
Hi Jennifer
Thank you for reaching out to us.
Can you please tell me did you turn of Sandbox mode?
Can you please check again your Live Client ID and Live Secret on your PayPal account? You have Sandbox and Live credentials(attachment 2)
With PayPal there is only two ways where customers can made mistakes. First one is to use Live credentials when Sandbox mode is enabled, and second one it to copy wrong PayPal credentials(“Client ID” and “Secret”)
Best reagrds.