I am new to Amelia. I just installed it and set up my settings, services, etc. I then added PayPal as my default payment method. When I attempt to checkout, I get to the last summary page, but when I click the Confirm button, the PayPal popup window scrolls, disappears, and then I receive the following error message:
Sorry, there was an error processing your payment. Please try again later.
Can you please tell me did you turn of Sandbox mode?
Can you please check again your Live Client ID and Live Secret on your PayPal account? You have Sandbox and Live credentials(attachment 2)
With PayPal there is only two ways where customers can made mistakes. First one is to use Live credentials when Sandbox mode is enabled, and second one it to copy wrong PayPal credentials(“Client ID” and “Secret”)
Hello,
I am new to Amelia. I just installed it and set up my settings, services, etc. I then added PayPal as my default payment method. When I attempt to checkout, I get to the last summary page, but when I click the Confirm button, the PayPal popup window scrolls, disappears, and then I receive the following error message:
Sorry, there was an error processing your payment. Please try again later.
Can you tell me how best to proceed to fix this?
Thanks,
Jennifer
Hi Jennifer
Thank you for reaching out to us.
Can you please tell me did you turn of Sandbox mode?
Can you please check again your Live Client ID and Live Secret on your PayPal account? You have Sandbox and Live credentials(attachment 2)
With PayPal there is only two ways where customers can made mistakes. First one is to use Live credentials when Sandbox mode is enabled, and second one it to copy wrong PayPal credentials(“Client ID” and “Secret”)
Best reagrds.