We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, how can I change the Stripe logo to another icon? I would like customers to be able to choose between Paypal and Stripe when completing their order. But I want to replace the Stripe logo with a credit card image. Not many people here know what to do with the term Stripe.
I had redone the svg file on the server, but it always shows the old image. (/wordpress/wp-content/plugins/ameliabooking/public/img/payments/icons)
Thanks for the help
Michael
Hi Michael
Thank you for reaching out to us.
Unfortunately it is not possible using the plugin's builtin features, but I have reached out to our developers to see if they can provide some custom solution.
We will get back to you with more information, thank you for your time and patience.
Hello Michael.
Sorry for the late response.
You should be able to replace the icon in ../wp-content/plugins/ameliabooking/public/img/payments/icons/ folder - just make sure that the new icon replaces the "stripe.svg" image. So, it is advisable to have the same dimensions (32x32px), and it needs to be named the same.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Aleksandar
The image has worked thank you very much.
Where can I change the signature stripe that is under the graphic? There I would like to write instead of Stripe then credit card.
Thank you Michael
Hi again Michael
That, unfortunately, can't be changed. Our developers will work on adding it to the Customize section, but I have no ETA on that.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables