We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear sir/madam,
Say I have a block of 4 hours (13:00 - 17:00) in which people can plan appointments online on a given day, I would like to know whether it is possible to prevent holes from developing when not enough appointments are planned so that this whole block got filled.
For example, when one 30min appointment is planned at 13:00, and another appointment is planned at 16:30, there is a gap of 3 hours. And this I would like to prevent by giving people only the option of planning a second, third, etc. appoint around the first one.
This might be difficult, but would be awesome to solve.
I hope you can help me with this issue.
Regards,
Dr. Fouché
Hi Dr. Fouché,
thank you for reaching out to us!
I'm afraid that if all slots in 13 - 17 period are available, client would be able to pick one that is not right after a booked one. Amelia does not have a way to limit availability in such way at the moment.
I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.