Hi, Laurent,

Thank you for choosing Amelia.

Could you please clarify what you mean by "it doesn't work"? You cannot save these notifications or they are not being sent?

Please note that scheduled notifications require a Cron to be set on the site. If you didn't set up a Cron yet, we can provide you with a guide on how it can be done.

Also, please note that the minimum available time for scheduling a notification is 1h before an Appointment.

Looking forward to hearing from you. 

Romedenne,

Ok, sure

If you’re not familiar with setting up crons, I would recommend to use  the Crontrol plugin since it makes the process way easier. For that, please follow the steps below:

Please install the WP Crontrol plugin on your WordPress.

Copy only the URL from below a scheduled notification on Amelia -> Notifications page (don't copy this */15*** part, only the part that marked on the screenshot which is starting with http):

Open the Crontrol plugin on the WP Plugins page, that what you will see:

Click on "Cron Schedules", enter the following details, and click on "Add Cron Schedule":

Then go to "Cron Event" and add the URL you've copied from Amelia -> Notifications page to this:

file_get_contents("your copied URL");  

Please don't miss any symbols, especially the ; in the end. So it will look like this:

Below it, add the name and set Next Run to your current time + 30 muns (for example, at 12.50):

Click on "Add Event".

After that, you can open Amelia, book a test appointment for the next day, set the Next Day Reminder notification to a bit later time that you set Next Run for (in my example, it's 13:00), and see if you receive a Reminder notification in about 30 mins:

Hope that will help.

PS If after setting Cron through WP Crontrol it still doesn't work, you should reach out to your hosting provider and ask them how to set Cron correctly since they might have some additional settings for that. 

Hope that will help. 

Best Regards. 

Romedenne,

Almost

It should be:

file_get_contents("your copied URL");

so you have to add file_get_contents(" then your copied link and then ");

Best Regards.