I bought amelia and so my clients can order my service online on my website.
I have a huge problem cause I Manage Google Calendar Integration but there is a problem with the hours.
for example : if a client take an appointment at 9 am, she will receive a mail with a confirmation at 11 am and in my google calendar it will appear at 11 am too.
always 2 hours more than the real appointment.
I check the "fuseau horaire" on my google "parametres" and it's good.
I am not from the support team but I had the same issue. You should check with the wordpress settings to adjust time zone and maybe check with google as well. But setting the correct time on wordpress fixed it for me.
Probably our developers should add a note somewhere in the settings that the time zone should be set to the city and not to the UTC format since it's a common issue. I will forward this information to the dev team.
hello,
I bought amelia and so my clients can order my service online on my website.
I have a huge problem cause I Manage Google Calendar Integration but there is a problem with the hours.
for example : if a client take an appointment at 9 am, she will receive a mail with a confirmation at 11 am and in my google calendar it will appear at 11 am too.
always 2 hours more than the real appointment.
I check the "fuseau horaire" on my google "parametres" and it's good.
could you please help me ?
thank you.
charlotte
Dear Charlote,
I am not from the support team but I had the same issue. You should check with the wordpress settings to adjust time zone and maybe check with google as well. But setting the correct time on wordpress fixed it for me.
Hope that helps
thank you so muuuuch !!! the time zone wasn't good on wordpress settings !! thank you :)
Glad that was it! Now, I' ll ask the Amelia team to send me a paycheck as well! :D
Hi everyone!
I'm glad to see that the issue was resolved.
Thank you Athanasios, that's very kind of you
Probably our developers should add a note somewhere in the settings that the time zone should be set to the city and not to the UTC format since it's a common issue. I will forward this information to the dev team.
Best Regards.