As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Greetings,
I had Amelia updated. In label settings, I had set some custom labels for employee and service for use in Greek language. I did not disable this function before the update. After the update, the english version uses these instead of the english ones. If I disable custom labels, in the english version of the site evthg works ok. On the greek version however, the labels for Service and employee stay in english and no translation is done.
If I restore the custom labels in greek, then the english version uses the greek custom labels!
pls help!
Hi, Athanasios,
Sorry to hear that you faced this issue.
Could you please try to disable the "Use already loaded VUE" option on the Amelia -> Customize page and clear the site and the browser cache?
If that doesn't help, please provide us with a temporary WP Admin login for further investigation. You can post credentials in a private reply to this ticket.
Looking forward to hearing from you.