My employees work from 2-8 pm every day. However, sometimes, they are free on other time ranges. Is there a way to say "From 2-8 if the slot is free, confirm the booking. However, if the user is requesting another timeframe, send an email to the employee for him to confirm the availability"?
It cannot be achieved with the current built-in features in Amelia, I'm afraid.
However, you can use a workaround, for example, you can add a Custom field to the booking form saying something like "If you prefer to book another time slot, please mention when it's more suitable for you and our Employee will reach out to you as soon as possible". And then it will be a text Custom field where the Customer will be able to enter suitable dates or/and time slots.
Hey, I have a question:
My employees work from 2-8 pm every day. However, sometimes, they are free on other time ranges. Is there a way to say "From 2-8 if the slot is free, confirm the booking. However, if the user is requesting another timeframe, send an email to the employee for him to confirm the availability"?
Hi, Santiago,
Thank you for reaching out to us.
It cannot be achieved with the current built-in features in Amelia, I'm afraid.
However, you can use a workaround, for example, you can add a Custom field to the booking form saying something like "If you prefer to book another time slot, please mention when it's more suitable for you and our Employee will reach out to you as soon as possible". And then it will be a text Custom field where the Customer will be able to enter suitable dates or/and time slots.
Hope that will help.
Best Regards.