Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2881638
Working hours
Closed

Comments

  • Santiago started the conversation
    September 27, 2021 at 1:28pm

    Hey, I have a question:

    My employees work from 2-8 pm every day. However, sometimes, they are free on other time ranges. Is there a way to say "From 2-8 if the slot is free, confirm the booking. However, if the user is requesting another timeframe, send an email to the employee for him to confirm the availability"?

  • [deleted] replied
    September 28, 2021 at 1:56pm

    Hi, Santiago,

    Thank you for reaching out to us.

    It cannot be achieved with the current built-in features in Amelia, I'm afraid.

    However, you can use a workaround, for example, you can add a Custom field to the booking form saying something like "If you prefer to book another time slot, please mention when it's more suitable for you and our Employee will reach out to you as soon as possible". And then it will be a text Custom field where the Customer will be able to enter suitable dates or/and time slots.

    Hope that will help.

    Best Regards.