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  Public Ticket #2881183
URGENT PURCHASED AMELIA PRO WEBSITE EVENTS NOT WORKING CANNOT EDIT
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  •  1
    Miss c r white started the conversation

    Hi there, 


    My events screen is again blank so I can not edit or add new events - please help 

  • [deleted] replied

    Hi, Miss c r white,

    Sorry to hear that you faced this issue.

    1. Could you please try to clear the site and the browser cache?

    2. If that doesn't help, please try to disable the "Use already loaded Vue" option on the Customize page.

    3. If that doesn't work as well, the issue can be related to a conflict with another plugin. In order to sort it out, you should deactivate all other plugins and see if the issue was resolved. If so, then you should start activating the plugins one by one until you find the problematic one.

    If none of these solutions resolves the issue, please provide us with temporary WP Admin access, so we will look into the issue from the inside. You can post the credentials as a private reply to this ticket.

    We don't interfere with any data except for the plugin and, of course, we don't provide login details to a third party.

    Looking forward to hearing from you.