We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2880540
contesters
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Comments

  • Rene Bakker started the conversation
    September 25, 2021 at 12:04pm

    Hello,

    When i putting in a event i must enter the contesters which can come to the event. But is it possible to set this off?

    Best Regards,

    Rene

  • [deleted] replied
    September 27, 2021 at 11:51am

    Hi, Rene,

    Thank you for choosing Amelia.

    Could you please provide us with a screenshot of the issue? I'm afraid, at the moment I don't understand what exactly you want to achieve.

    Looking forward to hearing from you. 

  • Rene Bakker replied
    September 27, 2021 at 1:11pm

    Hi Liza,

    I did send you 2 screenshots. One from the front and one at the admin where i can create a new event.

    Now i must enter the attendees that can enter the event but i want to set thiss off


    Rene

  • [deleted] replied
    September 28, 2021 at 10:23pm

    Rene,

    Thank you for the screenshots.

    You cannot disable Capacity for Events in Amelia, unfortunately. this setting is required and you have to set it in order to create an Event.

    However, you can hide Capacity on the front-end, so your clients won't see it. For that, please go to the Customize page and choose the Event list form on the top of the page:

    6971400618.png

    After that, edit the form by disabling the Capacity visibility slider:

    xIZAAC6ZrcRn_MZyx_BViwrnGCNxlz8Ze3f732MmC91wnNq4Nv2OMeH-jZYS7njD50czpW5sC5Jo4Tz7LfIm4qiSkcXnt_zP60-07Bgzv-bBZRT4P82CexhygoJ9hzNxZ9_uZGsF=s0

    Please don't forget to save changes on the left menu bar.

    Hope that will help.

    Best Regards.