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  Public Ticket #2880417
Info block selected but still display infor
Closed

Comments

  • Joshua Lim started the conversation

    Hello,

      I have disable my "Info Block" options but it is still "showing .... to ....... of ..... entries ............". Please teach me how to disable this option.


    Thanks 

    Joshua Lim

  • [deleted] replied

    Hi Joshua

    Thank you for reaching out to us.

    Does it still show on the backend as well?

    If not then this is probably related to caching, please clear your cache or if you have a caching plugin installed please exclude pages with wpDataTables from caching. Also please make sure the plugin is updated to the latest version.