We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2880417
Info block selected but still display infor
Closed

Comments

  • Joshua Lim started the conversation

    Hello,

      I have disable my "Info Block" options but it is still "showing .... to ....... of ..... entries ............". Please teach me how to disable this option.


    Thanks 

    Joshua Lim

  • [deleted] replied

    Hi Joshua

    Thank you for reaching out to us.

    Does it still show on the backend as well?

    If not then this is probably related to caching, please clear your cache or if you have a caching plugin installed please exclude pages with wpDataTables from caching. Also please make sure the plugin is updated to the latest version.