As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello, I have a question related to the subject of SMS messages. What is your mechanism and how are they sent? Does Amelia send it himself, for example, after the customer makes the payment??
Other question is
does sending SMS messages have an additional cost when sending them, or is it free?
thired question is the back-end available in Arabic too?
Thank you so much
Hi, Jawaher,
Thank you for your inquiry.
1. Yes, we have SMS service integrated into our plugin, so once there's a booking, Amelia triggers an SMS notification, and it's being sent by our SMS provider.
There are different prices for different countries, so if you want, we can check the price for an SMS unit for the country you are operating in.
2. Yes, if you set your WP language to Arabic, Amelia will get adjusted to it automatically since it was translated into Arabic. Also, if you are not satisfied with the translation, you can easily modify it with POEDIT or Loco Translate. We can provide you with a guide on how to do it.
Please let us know if you have any other questions.
Best Regards.
Yes please I want to know the price, if i am from Saudi Arabia? … and I have another question. I activate the Exhibz theme on my site and i want to know is it compatible with Amelia plugin?
Hi Jawaher,
thank you for contacting back
Here is the SMS pricing for Saudi Arabia
So far we have not have any reports on incompatibility with that theme.