We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
My client wants it to say "Starting at: $99" instead of showing the full range "$99-$500" because it's confusing for customers.
Are there any options for this display? The ranges are not enclosed in HTML tags so it can't just be done with CSS.
Hi Sean,
thank you for reaching out to us
You can change the wording of this however it's not a dynamic string, so it couldn't follow the prices set in Amelia.
It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time for custom work in near future.
But we can recommend these services for customization:
https://codeable.io/?ref=l1TW1
https://wpkraken.io/?tms-plugins
They do develop such solutions, so can you please send your inquiry to them?
No, I will just write some javascript to do it I suppose... but still it would be easier to do if the text in the price was simply enclosed in some kind of basic HTML tags, like <span class="start-price"></span>. Seems like a really easy change (~ 5 mins) to your platform code that wouldn't change anything visually, but would allow for easy customization of this aspect by customers like myself.
Here's the jQuery that will do this if anyone else needs it:
<code>
<script>$('document').ready(function(){$('.am-category-service-title-price span').each(function(){
var newText = $(this).text().replace('Price:','From:').split('-')[0];
$(this).text(newText);});});</script>
</code>
Hi Sean
Thank you for sharing this with us, I forwarded it to our developers as well.
If there is anything else we can assist you with do let us know.
Have a wonderful day!