Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
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Thank you for your understanding, and we wish you a wonderful holiday weekend!
Dear all,
I need your help.
I have created a new Event in Amelia Backend, after that, I cannot acceess any List of signed up people to the event, and I cannot open the Event Editor anymore.
I get these errors in the Browser:
Debug on wordpress is activated, but no log created.
I got also report, that the event is not bookable anymore.
Thanks for help.
Hi there,
thank you for reaching out to us
Sound like most likely your server has SQL_BIG_SELECTS enabled, which is disabled in Amelia by default.
This can be changed in the database by changing the value of BIG_SELECTS to "true" in the database.
You can go to the database > wp_options (instead of wp there could be a prefix of your database instead) > amelia_settings > edit > change big selects value in the table to false.
Please provide me with temporary WP admin login if you are unable to locate and edit this yourself.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Problem solved with ticket: https://tmsplugins.ticksy.com/ticket/2711786/#comment-14275235
Thank you for your reply.
We're glad to hear that!
Thanks for letting us know.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
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