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  Public Ticket #2879592
Notification
Closed

Comments

  • kimjinwook started the conversation

    When I clicked the send test Email button, this text pops up "Email has not been sent"
    I have already changed the SMTP settings properly and the 'Allow less secure apps' option also. 
    How can I do it?

  • [deleted] replied

    Hi, kimjinwook,

    Thank you for choosing Amelia.

    Could you please change the mail service in Amelia -> Settings -> Notifications to PHP and test notifications with that configuration? If that works, then it means that notifications are being triggered by Amelia.

    Most probably, your hosting provider requires some additional settings for SMTP service, that's why notifications don't work with the current configuration. Could you please reach out to your hosting provider's support and ask them how to set SMTP on your WP site correctly?

    Looking forward to hearing from you.