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Okay
  Public Ticket #2879336
Not able to down load plug in. Says I have not upgraded.
Closed

Comments

  • miles Hudgens started the conversation
    September 23, 2021 at 7:08pm

    Im trying to get plugin but keeps saying i need to upgrade which i did yesterday.


  • [deleted] replied
    September 25, 2021 at 4:06pm

    Hi, Miles,

    Thank you for choosing Amelia.

    Please note that first you should delete the Lite version and then install the purchased plugin:

    1. Deactivate/delete the free Lite version that you have previously used 

    2. Download the zip file from the TMS Store (we sent your access credentials after the purchase)

    3. Access Plugins section in your Dashboard,

    4. Click on “Add New” in the top left,

    5. A new window will appear, and you’ll see “Upload Plugin” – again in the top left,

    6. Click on “Choose File” and select the previously downloaded ameliabooking.zip file,

    7. Click on “Install Now”, and the plugin will automatically be installed,

    8. Clear the site and the browser cache. 

    Hope that will help.

    Best Regards.