We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2879274
How do I change from military time (24 hour clock) to standard (12 hour clock)?
Closed

Comments

  •  8
    Devan started the conversation
    September 23, 2021 at 5:29pm

    Hello,

    How do I set the clock to 12 hours instead of 24 hours? 


    We are in the US, and most people are used to the 12 hour clock. Almost no one uses a 24 hour format except for people in the military. 

    I hope this is possible :)


    Thanks,


    DR

  •  1
    Pablo Gibbs replied
    September 23, 2021 at 5:41pm

    Hey Devan,

    I believe the app used the setting in WP, go to setting > general and change it there. 

  •  8
    Devan replied
    September 24, 2021 at 3:10am

    Thanks @Pablo,

    My clock is already in the 12 hour format in my WP settings, though.

  • [deleted] replied
    September 24, 2021 at 12:33pm

    Hi Devan 

    Thank you for reaching out to us.

    Pablo thank you for your help, this is indeed where the time zone needs to be adjusted. Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- format, please change it by selecting the city near you. Clear your website and browser cache and let us know if you still have the same issue.

    Here is how it is displayed on our end

    2141672393.png