We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, Could you please tell me how do I send a prescription after the appointment is over or how I can send it manually via the amelia dashboard? Because I'm using this plugin for the clinic. Thank you
Hi, Prabuddh,
Thank you for choosing Amelia.
I'm afraid, there's no such a built-in feature in Amelia at the moment.
Probably, you can add it to the Appointment note and then sent it out through the %appointment_notes% placeholder in the Follow-up email notification. This is the only workaround that I can find.
Also, you can suggest that as a feature request here, or check if this request was already submitted and vote for it.
Please let us know if you have any other questions.
Best Regards.