We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I just configured Stripe payments with the Amelia plugin on my website, and I can't accept Bancontact payments.
Here in Belgium, it is the most used payment method, is there a way to configure the plugin to be able to accept bancontact payments? With Stripe or another platform.
Thanks in advance.
KR
Hi KR
Thank you for reaching out to us.
There isn't a possibility of using Bancontact payments in Stripe with the current Stripe integration in Amelia, unfortunately. I will add this as a feature request to our list, and you can also check if there is such request here and vote for it, or suggest it if there isn't one.
You can check out the WooCommerce integration, if you can maybe achieve what you need with it.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Hello,
I have also configured Stripe on our site.
Stripe is completely compatible with Bancontact, so I was hoping to have this payment method on the site, but no :(
Little disappointment I admit :(
Hello Pawel
Stripe's API doesn't allow anything other than credit cards, so there's nothing we can do in this matter.
If they modify their API in the future, we will consider adding other payment options as well, but at the moment it can't be done.
Sorry for the inconvenience.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
My Belgian bro's, use 'Mollie', it's currently the best platform I know and pretty cheap, and it definitely allows Bancontact! It integrates with Amelia as well. I have it set up for a client that only uses the bancontact option in it.
Check it out: https://www.mollie.com/dashboard/signup/pixeltree?lang=en
Good luck!
Hello Gil
Thank you for your assistance here, much appreciated!
If you have any questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables