Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2878906
Events not showing in list
Closed

Comments

  • Georgina Holt started the conversation
    September 23, 2021 at 10:39am

    I created an event, it is showing in the front end, but not the back end. I need to edit it, but can't.

    I've expanded the date range in the back end to show 2 weeks either side of the date, and it isn't showing.

    It's the bottom one in the list that you can see on https://www.shiatsuwithgeorgina.co.uk/bookings/

    It has a capacity of 1, so I booked it myself so no-one else can, but it is still showing as bookable. The coupon I created so I wouldn't have to pay for it is no longer valid.

    This is really frustrating, can anyone please help?

    Thanks

    Georgina

  • [deleted] replied
    September 25, 2021 at 8:51am

    Hi Georgina!

    Thank you for reaching out to ussmile.png

    Sound like most likely your server has SQL_BIG_SELECTS enabled, which is disabled in Amelia by default.

    This can be changed in the database by changing the value of BIG_SELECTS to "true" in the database.

    You can go to the database >  wp_options (instead of wp there could be a prefix of your database instead) > amelia_settings > edit > change big selects value in the table to false.

    Please provide me with temporary WP admin login if you are unable to locate and edit this yourself.

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here just check PRIVATE Reply so nobody can see them except us.