Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Good afternoon,
Having an issue on a client's site where the CC box to enter their credit card information is missing on Firefox. Seems to work just fine in Chrome, did a test purchase and everything was kosher. However, this is no field to enter CC info on Firefox. Screenshots attached.
Hi Eric
Thank you for reaching out to us.
Can you please tell us if you are using the latest version of Amelia (4.2)? Since we can see the same issue on Chrome browser as well this could indicate an outdated Amelia version or a conflict with another plugin installed on the website or the current theme you are using. We also notice that your website is not HTTP, hence it is not secure so please check if you have any security plugins installed that might be preventing this type of information to be publicly displayed.