I'm having problems entering my clients schedule in Amelia.
My client will offer a few different services, and there is only one employee (herself). It's more a room-based schedule, for a baby-spa (it's a thing apparently...). Like this:
-there are 4 baths available for half an hour in time slots starting at 9:00,10:00,11:00...
there is a workshop of half an hour starting at time slots 9:30,10:30,11;30... there is a limit of 4 people to enroll here
customers can book the bath or the workshop separately, but also combined
there is also a 5th bath, which can be booked at time slots 9:00,10:00,11:00... It can be booked for 30min or for the full hour
this means that there will be empty baths for the second half of each hour, but that's fine. They should not be bookable
I created a fictive employee for the 5th bath, and that works fine now I think. That's not an elegant solution though. Is there another way?
I had the 4 baths bookable with a 30min buffer afterwards. And the workshops bookable with a 30min buffer before. They both have a service-capacity of 1->4.
I can't book the workshop at 9:30 if I have bath-reservations at 9:00 due to the buffer taking that space. I could make another virtual employee for the workshops I guess, but then there remains:
How do I offer the option to book both one of the 4 baths and the workshop together and have the capacity of the whole managed by Amelia? If i add the workshop as an extra to the bath, the buffer gets added and my scheduled block becomes 1.5h. If I offer it as a different service the capacity can overlap.
I get the feeling Amelia is unworkable for this schedule... Would love solutions proving me wrong:)
Oh wait, I can do this with the PRO version with packages I presume? If I make another virtual employee for the workshops that is. Otherwise the buffer from the bath will mess with the hours for the workshop.
To be honest I am not sure I understood your scenario to the fullest, it would be best if you could send us some screenshots or better yet a screen recording so we can get a better understanding and provide you with the best solution.
From what I understood so far the best option would be to create all these services separately and the ones that are being held in the same room, meaning the capacity is already filled, connect the employees for these services to the same google calendar so once that time slot is booked it will not be available for booking for the second service. Then you can set all the buffer times as you need and they will not affect each other and your clients can choose weather they want the workshop or a bath or both.
With packages your clients can purchase multiple services included in the package in one go but that would still leave the problem of buffer times if not sorted out correctly.
But again could you please explain a bit further so we don't make any guesses and help you find the best solution.
Hi,
I'm having problems entering my clients schedule in Amelia.
My client will offer a few different services, and there is only one employee (herself). It's more a room-based schedule, for a baby-spa (it's a thing apparently...). Like this:
I created a fictive employee for the 5th bath, and that works fine now I think. That's not an elegant solution though. Is there another way?
I had the 4 baths bookable with a 30min buffer afterwards. And the workshops bookable with a 30min buffer before. They both have a service-capacity of 1->4.
I get the feeling Amelia is unworkable for this schedule... Would love solutions proving me wrong:)
Thank you!
Thomas
Edit: changed one of my questions at the end
Oh wait, I can do this with the PRO version with packages I presume? If I make another virtual employee for the workshops that is. Otherwise the buffer from the bath will mess with the hours for the workshop.
Hi Thomas
Thank you for reaching out to us.
To be honest I am not sure I understood your scenario to the fullest, it would be best if you could send us some screenshots or better yet a screen recording so we can get a better understanding and provide you with the best solution.
From what I understood so far the best option would be to create all these services separately and the ones that are being held in the same room, meaning the capacity is already filled, connect the employees for these services to the same google calendar so once that time slot is booked it will not be available for booking for the second service. Then you can set all the buffer times as you need and they will not affect each other and your clients can choose weather they want the workshop or a bath or both.
With packages your clients can purchase multiple services included in the package in one go but that would still leave the problem of buffer times if not sorted out correctly.
But again could you please explain a bit further so we don't make any guesses and help you find the best solution.