Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2878299
Random assign
Closed

Comments

  • Eduardo Janairo Amir Richardson started the conversation

    good day,

    I would like to know how can I set choose a random agent only be visible without having any agents to choose from. but in the back of the system chooses an agent randomly.

    my company doesn't what the same agent is chosen all the time by the users.

  • [deleted] replied

    Hi Eduardo

    Thank you for reaching out to us.

    You can hide the employee drop-down using this custom CSS:

    div.am-select-service > form > div.el-form-item.am-select-employee-option {
    display: none !important;
    }

    and to hide them from booking recap you can use this CSS

    div.am-confirm-booking-data.el-row > div:nth-child(1) > div > div:nth-child(1) {    display: none;
    }

    or from the customize tab by hiding the Employee selection field

    And the employees will be randomly assigned to services this way but you can reassign them from the backend as you see fit.