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  Public Ticket #2878299
Random assign
Closed

Comments

  • Eduardo Janairo Amir Richardson started the conversation
    September 22, 2021 at 4:37pm

    good day,

    I would like to know how can I set choose a random agent only be visible without having any agents to choose from. but in the back of the system chooses an agent randomly.

    my company doesn't what the same agent is chosen all the time by the users.

  • [deleted] replied
    September 23, 2021 at 4:38pm

    Hi Eduardo

    Thank you for reaching out to us.

    You can hide the employee drop-down using this custom CSS:

    div.am-select-service > form > div.el-form-item.am-select-employee-option {
display: none !important;
}

    and to hide them from booking recap you can use this CSS

    div.am-confirm-booking-data.el-row > div:nth-child(1) > div > div:nth-child(1) {    display: none;
}

    or from the customize tab by hiding the Employee selection field

    And the employees will be randomly assigned to services this way but you can reassign them from the backend as you see fit.