We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
We are trying to work on a staging site and we would like to know if there is a way to export our Amelia events from live to our staging site?
Regards,
Fred
Hello Fred
Other than duplicating your website, you would be able to export all wp_amelia_ tables from the database, and import them in the new website.
So, once you install the plugin on a new website, you could overwrite tables that the plugin automatically created, and once the import is complete, you'd have the same events and services on a new site.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi,
Could you please give me the sql command to run please?
Regards,
Fred
I don't have the SQL command, Fred, I always used the graphic interface of phpMyAdmin.
Select all tables in the database:
Scroll all the way down, and under "With Selected" choose Export:
Then, when you install Amelia on another site select all these tables again, but instead of "Export" use "Drop", so all tables are removed from the database.
Then, go to IMPORT tab on the top and choose the .SQL file you exported:
That is it. If the database prefix is the same, you should have no issues with this approach.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables