We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2877141
More than one employee sharing same location
Closed

Comments

  • Peter started the conversation
    September 21, 2021 at 12:19pm

    Hi - We have one space to take bookings for (a horse arena). Is it possible to configure Amelia so more than one employee can book the same space for their own services but never allow 2 employees to book the same space at the same time? Thanks

  • [deleted] replied
    September 22, 2021 at 8:46pm

    Hi, Peter,

    Sorry for the delayed response.

    I'm afraid, at the moment it's not possible with built-in features in Amelia.

    However, you can use a workaround: you can assign this Service to two Employees and link both Employees to the same Google Calendar (for that you should establish Google Calendar integration), and then, once Employee A is booked for an Appointment, Employee B also gets unavailable for the same time slot. But then your Employees won't be able to use Google Cal integration because it will be full of "fake" bookings.

    Also, this workaround won't help if you have multiple Services because in this case one of the Employees will be blocked for booking when he/she is actually free, so it won't be possible to book any other Service with the same Employee. 

    Hope that will help.

    Best Regards.