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Okay
  Public Ticket #2875177
Booking Numbers
Closed

Comments

  • Mark Brealey started the conversation

    Hi, 

    We have set the maximum quantity of attendees to a booking to 26 but if someone books even only 1 person for that session, the whole session is blocked out. Do you know why this is please as surely the booking slot/session should only "close" when the maximum value of 26 is met?

    Many thanks.

  • [deleted] replied

    Hi Mark,

    Could you please check if the option Allow booking below minimum capacity: in Amelia -> Settings -> Appointments is enabled? If this option is disabled when the minimum capacity of a service is reached that time slot will be closed for booking for other customers. You can read more about the appointments settings here

    Let me know if this helped!


  • Mark Brealey replied

    Ah, no that wasn't enabled but is now. Thank you :)

  • [deleted] replied

    You are welcome, Mark.

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.