Even though I have set the alpha sender id in my sms profile, the id does not appear in sms and sms is sent from random phone numbers. Why is Alpha sender ID not showing up? If the ID will not appear, is it possible to show it as our corporate phone number?
Also, my plugin is not automatically updated. I had the same last time. Since the update to the theme forest is late, I cannot download and install the new version manually. Even though it is connected to my Envato account, I get a warning to enter the purchase code or connect to envato to update.
By the way, my location is Turkey. Alphanumeric is allowed but requires official permission. I can get official permission, but from which number? SMS's are sent from random numbers. The sms system you are currently using is causing institutional problems.
Thank you for your purchase and apologies for replying a bit later. There isn't a possibility of setting an alphanumeric sender ID for your country with Amelia's current built-in features, unfortunately. It is supported in your country, but only with pre-registration and that is not possible with Amelia's SMS built-in system.
If you have any further questions feel free to ask,
I have one more question. Whenever an update comes to Amelia via wordpress, so that I can update it, I get the following warning: "To receive automatic updates license activation is required. Please visit settings to activate Amelia.".
Although I activate it by constantly connecting to envato, this warning continues and I cannot update the plugin. I tried turning off the cache plugins on my site, it still doesn't work.
I can only download and install the update manually when you upload it to themeforest. In short, I'm waiting for you to upload the update to themeforest so that I can update. What is the reason of this problem ?
Could you please clarify if you activated Amelia on the Amelia -> Settings -> Activation page with the Envato API:
If you activated Amelia, and the update option is still not available on the WP Plugins page, it can be resolved with one of the following options:
Probably, the reason is that the WordPress configuration doesn't allow updating active plugins, so the first step is to deactivate Amelia and see if it updates.
You can try updating from Dashboard/Updates. That's done in maintenance mode, so there's little chance that it will fail.
Hello,
Even though I have set the alpha sender id in my sms profile, the id does not appear in sms and sms is sent from random phone numbers. Why is Alpha sender ID not showing up? If the ID will not appear, is it possible to show it as our corporate phone number?
Also, my plugin is not automatically updated. I had the same last time. Since the update to the theme forest is late, I cannot download and install the new version manually. Even though it is connected to my Envato account, I get a warning to enter the purchase code or connect to envato to update.
Thank you for interest.
By the way, my location is Turkey. Alphanumeric is allowed but requires official permission. I can get official permission, but from which number? SMS's are sent from random numbers. The sms system you are currently using is causing institutional problems.
Hello Sercan,
Thank you for your purchase and apologies for replying a bit later. There isn't a possibility of setting an alphanumeric sender ID for your country with Amelia's current built-in features, unfortunately. It is supported in your country, but only with pre-registration and that is not possible with Amelia's SMS built-in system.
If you have any further questions feel free to ask,
Hello Marija
Thanks a lot for your reply,
I have one more question. Whenever an update comes to Amelia via wordpress, so that I can update it, I get the following warning: "To receive automatic updates license activation is required. Please visit settings to activate Amelia.".
Although I activate it by constantly connecting to envato, this warning continues and I cannot update the plugin. I tried turning off the cache plugins on my site, it still doesn't work.
I can only download and install the update manually when you upload it to themeforest. In short, I'm waiting for you to upload the update to themeforest so that I can update. What is the reason of this problem ?
Thank you for interest.
Hi, Sercan,
Sorry for the delayed response.
Could you please clarify if you activated Amelia on the Amelia -> Settings -> Activation page with the Envato API:
If you activated Amelia, and the update option is still not available on the WP Plugins page, it can be resolved with one of the following options:
Please let us know if that helps.
Looking forward to hearing from you.