I want to use the [ameliacatalog] short code for WOD session booking but schedules are not the good one It show 9am to 5pm but I want the WOD event schedules for WOD reservation I looked everywhere I don't understand it found the schedules from 9am to 5pm
Apologies for replying a bit later. The available times are configured by the employees' work hours, so please go to the employee that is assigned to this service and configure their work hours as you wish to have available time slots for that service. You can choose different services for different work time periods or days under the Work hours tab in the employee profile.
This could be caused by a few things (Google Calendar blocks employee's availability from this day on; you configured "Period available for booking in advance" in Amelia's General Settings; or individually per service).
Check those out, and if you can't find out why the time slots are blocked after that date, please provide me a temporary wp-admin (administrator) user, and I'll gladly log in, and take a look. Since this is a public ticket, make sure to enable the PRIVATE response, so the credentials are only visible to us.
Problem solved, it was because I configured "Period available for booking in advance" in Amelia's General Settings Thank's for this help
Unfortunately I have a other question..
When people canceled an appointment, they are still on the list of participants so it does not free up the space for other persons, they are just written in red for the employee.
Is it possible to directly delete them from the slots to let other person reserve ?
When a customer cancels the appointment, they are still in the list, and they can't be removed automatically, that needs to be done manually.
However, even though they are on the list, customers are still able to book that time slot. So, if the maximum capacity is set to 5, and there are 4 approved, and one canceled customer on an appointment scheduled for October 6th, at 15:00, one more customer will be able to book that same time slot.
You can test it on your own, just make sure to test it from the front-end, as the logic in the back-end is different, and you would need to add the customer to the appointment manually in there.
Hi,
I want to use the [ameliacatalog] short code for WOD session booking but schedules are not the good one
It show 9am to 5pm but I want the WOD event schedules for WOD reservation
I looked everywhere I don't understand it found the schedules from 9am to 5pm
Hope you can help
Have a nice day
Hi Raphaël,
Apologies for replying a bit later. The available times are configured by the employees' work hours, so please go to the employee that is assigned to this service and configure their work hours as you wish to have available time slots for that service. You can choose different services for different work time periods or days under the Work hours tab in the employee profile.
Please let me know if this helped
Hi Marija,
It's ok it work
Thank you for your help
Have a nice day !
Of course I will let a review but I have a last question before closing the ticket
Booking are blocked after the 7 of October and I dont found any solution to let peoples book a service after this date
Can you help me please ?
Thank you, have a nice day !
Hey Raphaël
Sorry for the late response!
This could be caused by a few things (Google Calendar blocks employee's availability from this day on; you configured "Period available for booking in advance" in Amelia's General Settings; or individually per service).
Check those out, and if you can't find out why the time slots are blocked after that date, please provide me a temporary wp-admin (administrator) user, and I'll gladly log in, and take a look. Since this is a public ticket, make sure to enable the PRIVATE response, so the credentials are only visible to us.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksandar,
It's ok thank you for your help
Problem solved, it was because I configured "Period available for booking in advance" in Amelia's General Settings
Thank's for this help
Unfortunately I have a other question..
When people canceled an appointment, they are still on the list of participants so it does not free up the space for other persons, they are just written in red for the employee.
Is it possible to directly delete them from the slots to let other person reserve ?
Hope you can help about that
Have a nice day !
Hello Raphaël
I'm glad to hear the issue was resolved.
When a customer cancels the appointment, they are still in the list, and they can't be removed automatically, that needs to be done manually.
However, even though they are on the list, customers are still able to book that time slot. So, if the maximum capacity is set to 5, and there are 4 approved, and one canceled customer on an appointment scheduled for October 6th, at 15:00, one more customer will be able to book that same time slot.
You can test it on your own, just make sure to test it from the front-end, as the logic in the back-end is different, and you would need to add the customer to the appointment manually in there.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables